Project Manager, Orlando, FL
Location: Orlando
Posted on: October 19, 2024
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Job Description:
Reedy Creek Improvement District
Job Description
Job Title: Information Technology (IT) Project Manager
Department: Information Technology
SUMMARY:
The Information Technology (IT) Project Manager has the overall
responsibility for the successful planning, execution and
completion of District IT projects following the project life cycle
methodology and successfully meeting the established goals.
Building and maintaining working relationships with team
members, vendors, and other departments to define, develop, and
execute project deployments. Responsible for developing and
maintaining full-scale project plans and associated communications
documents, this role also includes effectively allocating
resources, coordinating the efforts of team members, project
stakeholders, early notice of potential issues, risk mitigation,
managing issues, managing and controlling scope and preparing
reports for upper management regarding project status. The
Project Manager must be detailed oriented and demonstrate the
ability to grasp project details and identify issues and risks,
while simultaneously possessing the ability to see the bigger
picture and understand the interdependencies. This position must
provide leadership and demonstrate the ability to work with a
diverse project team consisting of members from all parts of the
District (both IT & Business). The IT Project Manager
is also responsible for continuously improving our project
management methodology for implementing and supporting
projects.
QUALIFICATIONS:
Self-motivated, sense of humor, with exceptional presentation.
Must have a positive “can-do” attitude and understand the
critical value of teamwork, customer service, deadline driven
environment and of being trustworthy and confidential.
Exceptional communication skills (written and verbal), as
well as excellent telephone etiquette are a must. Excellent
interpersonal, organizational and multitasking skills are required
with strong attention to details, ensuring data integrity.
Demonstrated initiative with the ability to work independently, be
resourceful, and anticipate needs. Proven mastery with
Microsoft Office products, including MS project, Visio and
knowledge of MS SharePoint is a plus, with an ability to learn new
technologies quickly and easily. The requirements listed
below are representative of the minimum knowledge, skills, and/or
abilities required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Working knowledge of PMI project management best practice with
proven ability to manage project deliverables on schedule
• Establishes project management Governance. Actively follows
PMO methodology and consistently incorporates project management
best practices
• Manages the IT Project Portfolio, leading the IT strategic
planning process and production of IT’s strategy and annual action
plan
• Leads multiple diverse projects ranging from minor enhancements
to medium-to-large projects and programs
• Directly manages all aspects of projects in regards to defining,
planning, orchestrating, and delivering IT projects, including all
business, operational and IT deliverables on time, on scope, within
budget, and to defined project quality standards
• Works closely with our business partners to understand their
business, system problems and opportunities in the context of the
requirements
• Proactively manages priorities workload, completing assignments
with minimal supervision
• Works with IT and leadership to identify solutions that enable
the District to achieve its project goals
• Motivates team to work together in the most efficient manner,
mitigates team conflict and communication problems
• Reviews the status reports of team members and addresses issues
as appropriate
• Complies with and helps to enforce standard policies and
procedures
• Must have the ability to adapt quickly to changing priorities.
Coordinates and manages activities of project team, controlling the
indirect management of resources and schedules to ensure timely
completion
• Leads matrix-style projects teams including, but not limited to,
technical resources, subject matter experts (SMEs), vendor
representatives, etc. to achieve the stated goals of assigned
projects
• Manages and/or validates financial forecasts and provides
on-going reconciliation of resources and other related project
expenditures
• Successful relationship management which results in an ability to
earn the trust of key stakeholders
• Manages expectations with IT and the business, sets direction and
approach, delivers tough messages with grace, executes with limited
information and ambiguity and is capable of managing strong
personalities
• Works closely with IT team, business partners, and vendors to
plan, organize, secure, and manage resources for project efforts
following project implementation policies and procedures as
applicable. Independently research, analyze, identify, and document
the tasks to achieve the project goals. Coordinate, facilitate, and
lead regular project team meetings to accomplish project
deliverables in a matrix environment
• Negotiates contracts with external vendors to ensure receipt of
specific resources and materials, as well as best value for the
District. Ensures day-to-day vendor relationship management
occurs
• Works with different levels of the organization to ensure
projects are staffed with the right mix of people who exhibit the
required perspectives, skills and behaviors
• Proactively manage changes in project scope, identify potential
crises, and devise contingency plans
• Manages project change control process. Solid knowledge and
expertise in the use of project management methodologies and tools.
• Ensures the mechanisms of change management (plans , processes,
tools) are in place and effectively executed
• Ensures project issues and risks are identified, quantified,
managed, tracked, appropriately communicated, escalated when
necessary and resolved. Uses past experience to proactively
"anticipate" risk, develop appropriate mitigation strategies and
plans, participating in their resolution
• Collaborates with the team to share best practices, resolve
project issues, and ensure that staff is properly allocated to
tasks while considering staff skills, interests, and the projects’
needs
• Manages leadership and stakeholder expectations via status
reports, regular status meetings, formal and ad hoc
communications
• Effectively lead project teams by coaching, mentoring and leading
project team members, educating each in the methodology being used
and their role in the project's success to improve project
management professionalism
• Arranges customer training and aligns training with customer
goals
• Maintain frequent, transparent and open written and verbal
communications with all stakeholders and project participants,
ensuring communications are precise, concise, and understood by
recipients. Can effectively communicate difficult/sensitive
information tactfully
• Establish and maintain clear mechanisms to proactively
communicate project status, change, issues and resource needs with
the project team, business partners and management
• Ability to successfully negotiate or re-negotiate project scope,
resources, timelines, and budgeting
• Ensure all project objectives are clearly documented, approved
and delivered to meet customer needs
• Responsible for the management of the project including; work
statements, work breakdown structures, developing and managing
budget and schedule, tracking individual project tasks, providing
risk analysis, tracking and resolving issues and action items,
requirements gathering, quality assurance, providing various
project management visibility and control measures and reports as
needed and communicating to project team and stakeholders
throughout the project lifecycle
• Define project success criteria and disseminate them to involved
parties throughout project life cycle
• Maintain continuous alignment of project scope with defined
strategic business objectives
• Identify and manage project dependencies and critical paths
• Conduct project post mortems and create a recommendations report
in order to identify successful and unsuccessful project elements.
Audit projects to ensure that all team members are following
the standard project management process
• Accountable for accurately estimating the resources and
participants needed to achieve project goals in a cost efficient
manner, and assign individual responsibilities. Identify
appropriate resources needs
• Analyze, define and map business processes. Produce quality
documentation and business process models as needed for applicable
projects. Trace the requirements through life cycle of the project
to ensure that the scope is managed and that the original
requirements are delivered
• Use analytical and organizational skills to continuously look for
ways to improve organizational efficiencies and productivity
• Assess project issues and identify solutions to meet
productivity, quality and customer goals
• Track progress and review project tasks to make certain deadlines
are met appropriately
• Remain on the forefront of emerging industry practices
Perform other related duties as assigned.
MINIMUM EDUCATION/EXPERIENCE:
Bachelor’s Degree from an accredited institution in the field of
computer science, information systems, technology or project
management and 5+ years Project Management experience, 8+ years of
IT professional experience or an equivalent combination of related
education, training and experience.
Knowledge of fundamental IT concepts, practices and procedures with
demonstrated broad knowledge of technology and solutions.
Experience managing within ITIL and or Six Sigma frameworks.
CERTIFICATES, LICENSES, REGISTRATION:
Must possess valid Florida State Driver's license and maintain
insurability under the District's commercial vehicle coverage.
Holds a valid PMP designation from the Project Management Institute
(PMI).
ITIL Certified preferred.
Keywords: , Pine Hills , Project Manager, Orlando, FL, IT / Software / Systems , Orlando, Florida
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