Seasonal Customer Support Specialist

Company: VirtualVocations
Location: Orlando
Posted on: February 5, 2025

Job Description:

A company is looking for a Booking & Activities Customer Support team member with FareHarbor experience for a seasonal, part-time position.

Key Responsibilities

Provide efficient and empathetic customer service via phone and email
Monitor social media channels for customer support and feedback
Assist in setting up schedules and tours in back-office systems

Required Qualifications

Experience with FareHarbor is essential
Familiarity with Zendesk, Aircall, or Talkdesk, and Slack is a plus
Strong computer skills, including experience with multiple browsers and CRM systems
Ability to maintain a quiet, distraction-free workspace with a reliable internet connection
Dependable work ethic and positive attitude under pressure

Keywords: VirtualVocations, Pine Hills , Seasonal Customer Support Specialist, Other , Orlando, Florida

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