Customer Service Associate
Company: VirtualVocations
Location: Lakeland
Posted on: January 28, 2025
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Job Description:
A company is looking for a Customer Service Associate to provide
exceptional customer experiences.
Key Responsibilities
Respond to customer inquiries via email and chat in a timely and
professional manner
Troubleshoot and resolve product or service-related issues to
ensure customer satisfaction
Assist customers with order status, shipping updates, returns, and
exchanges
Required Qualifications
Proven experience in customer service, preferably in an ecommerce
environment
Proficiency in Shopify and helpdesk platforms such as Gorgias,
Zendesk, or Tidio
Ability to multitask, prioritize, and manage time effectively
A positive attitude and a passion for delivering exceptional
customer experiences
Keywords: VirtualVocations, Pine Hills , Customer Service Associate, Hospitality & Tourism , Lakeland, Florida
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